Option: VAL THORENS RESERVATION will send you an option contract detailing the different services reserved, the price of the holiday as well as the date on which the option expires.
The descriptions and pictures are not contractual.
Please verify that the description of the services reserved correspond to those required. Please confirm your reservation with VAL THORENS RESERVATION before the option expires by returning a signed copy of the contract along with a deposit of 30% of the total sum of the holiday (100% of the total sum of the holiday for non-cancellable/non-refundable reservations).
IMPORTANT: Online payment denotes signature of the contract and acceptance of the present Val Thorens Reservation General Sales Conditions.
The confirmation of the reservation, which resumes the essential elements, such as the identification of the service and the price, will be sent to you, by e-mail for a maximum deadline of 1 working day. All our offers are subject to availability.
VAL THORENS RESERVATION reserves the right to correct any price error on its web site and/or on the reservations/option showing an erroneous price. In such circumstances, VAL THORENS RESERVATION will give you the opportunity to maintain your reservation (if possible) and to pay the rectified price, or to accept an alternative proposed by VAL THORENS RESERVATION, or to cancel your reservation without penalty.
VAL THORENS RESERVATION is not obliged to supply services with an incorrect or inferior price, even if you received a confirmation of reservation via e-mail.
If no deposit is received before the option expires, then the option will automatically be cancelled.
The outstanding amount is due 30 days before arrival.
If payment is not received within the correct deadline, VAL THORENS RESERVATION has the right to consider that the reservation has been cancelled by the client and to apply the appropriate penalties as marked under 2 below.
For late bookings (less than 30 days before arrival) the signed contract must be returned along with full payment for the holiday.
For last minute bookings (less than 7 days before arrival), only payment by credit card will be accepted.
After receiving full payment for your holiday, VAL THORENS RESERVATION will send you a voucher which must be presented to your accommodation provider on arrival.
For accommodation rentals, a breakage deposit will be required on key collection. If no breakage deposit is provided, the accommodation provider may not allow you to enter the accommodation. The breakage deposit will be returned at the latest 1 month after your departure, when any extra services have been paid, and after the deduction of any monies charged for damage caused.
Article L221-28 12 of the French consumer code states that the right of the consumer to change his mind 14 days after an online purchase does not concern the online purchase of travel, all- inclusive or otherwise, nor does it concern the online purchase of tourist services.
Any reservation or payment which would be irregular, ineffective, incomplete or fraudulent for an attributable motive to the client, will result in the cancellation of the reservation at the expense of the client, according to the conditions of article 2/B below, without prejudice to any civil or criminal proceedings against the latter.
VAL THORENS RESERVATION reserves the right to cancel any reservation if VAL THORENS RESERVATION has good reason to believe that it is fraudulent. In this case, VAL THORENS RESERVATION will try to get in touch with you by using the phone number and the e-mail address which you will have communicated on your reservation form.
If VAL THORENS RESERVATION is not able to get in touch with you, the reservation will be cancelled without VAL THORENS RESERVATION being held responsible.
In an effort to reduce credit card fraud, VAL THORENS RESERVATION reserves the right to carry out checks and can ask you to transmit by mail or by e-mail documentary evidence of your mailing address, electricity charges, a recent bank statement or any other document giving evidence of your place of residence as well as a copy of the credit card and the recent statements made before your reservation.