Frequently asked questions - Page 2
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Are bed linen/sheets included in my booking?
Sheets and bed linen are not always included in your booking. This depend on the accommodation where you booked. If it's provided, it will be indicated in the full description of the accommodation. However, pillows and blankets are provided.
If you have any doubts, do not hesitate to contact us.
If you have any doubts, do not hesitate to contact us.
Is cleaning included in my accommodation ?
Generally, the end of stay cleaning is not included in the rental and must be done by yourself on the departure day.
If cleaning is included in the service, it will be noted in the description of of the accommodation. If it's not in included, you can book it on the spot at the reception of your accommodation.
If cleaning is included in the service, it will be noted in the description of of the accommodation. If it's not in included, you can book it on the spot at the reception of your accommodation.
What are the payment specifications when booking with Val Thorens Booking Center?
For bookings more than 30 days before arrival, you will be asked to pay a deposit of 30% of the total amount. The full balance of your booking, must be paid the latest 30 days before arrival.
If you book a stay and the arrival date is less than 30 days before arrival, you will be asked to pay the full balance directly.
If you book a stay and the arrival date is less than 30 days before arrival, you will be asked to pay the full balance directly.
Which payment methods are accepted by Val Thorens Booking Center?
If you make a booking online on our website, only credit cards are accepted. If you prefer to pay by bank transfer, we invite you to contact us by phone, WhatsApp or e-mail so we can make the booking for you.
How can I book my parking space in Val Thorens?
Parking is compulsory in the resort. There is a tolerance on the arrival/departure days, so that you can (un)load your verhicle in front of your accommodation. Once your car is unloaded, you must park it in one of the official parkings of the resort.
We recommend you to book your parking space at the same time as your accommodation. This will give you a better chance of booking a space as close as possible to your accommodation. If you need any help figuring out which parking is the closest, don't hesitate to give un a phone call, a WhatsApp text or by sending us an e-mail.
Your parking card (QR CODE) will be sent to you by e-mail 7 days before your arrival.
We recommend you to book your parking space at the same time as your accommodation. This will give you a better chance of booking a space as close as possible to your accommodation. If you need any help figuring out which parking is the closest, don't hesitate to give un a phone call, a WhatsApp text or by sending us an e-mail.
Your parking card (QR CODE) will be sent to you by e-mail 7 days before your arrival.
Can I pay with Holiday Vouchers when making a booking with Val Thorens Booking Center?
If your booking is in more than 30 days, you can pay it with Holiday Vouchers. We invite you to contact us by e-mail, WhatsApp or by phone. We will block the accommodation you wish to book while we receive your payment.
Please send the vouchers to the following address:
Val Thorens Reservation
Maison de Val Thorens
73440 Les Belleville
We recommend you to send them by registered mail with the R3 insurance included.
Please send the vouchers to the following address:
Val Thorens Reservation
Maison de Val Thorens
73440 Les Belleville
We recommend you to send them by registered mail with the R3 insurance included.
What are the advantages of booking with Val Thorens Booking Center?
Val Thorens Booking Center offers the widest range of accommodations, ski passes, activities, parking spaces, ... in the resort.
We are located in the center of the resort and are regularly in contact with professionals. Our general knowledge of the resort puts us in pole position to give you a return on all your questions. We often pay visits to the accommodations which allow us to offer you accommodations that fit your needs.
We take care of your request in order to provide you the best Holiday possible! With attention we prepare in advance all your booked services, so that when you arrive you can immediately enjoy your well deserved Holidays.
We are located in the center of the resort and are regularly in contact with professionals. Our general knowledge of the resort puts us in pole position to give you a return on all your questions. We often pay visits to the accommodations which allow us to offer you accommodations that fit your needs.
We take care of your request in order to provide you the best Holiday possible! With attention we prepare in advance all your booked services, so that when you arrive you can immediately enjoy your well deserved Holidays.
Where is the best place to stay in Val Thorens, when traveling with children?
If you are coming with your children to Val Thorens and they are registered for ski lessons, we recommend you to book an accommodation located in Quartier Soleil (bottom part of the resort). Almost all ski schools (ESF, Prosneige, Ski Cool) and also the daycare are located there, which makes it easier for you to bring your children to the ski classes.
This Quartier is also very close to the beginners area, if you wish to learn to ski/snowboard without too much diffeculty, it's better to book an accommodation there.
However if you booked ski lessons through Evolution 2 or Oxygène ski school, we recommend you to book an accommodation in the Quartier Lombarde, which will be easier to reach for the ski lesson gatherings.
We are at your disposal to give you more information. If needed don't hesitate to contact us by phone, WhatsApp or e-mail.
This Quartier is also very close to the beginners area, if you wish to learn to ski/snowboard without too much diffeculty, it's better to book an accommodation there.
However if you booked ski lessons through Evolution 2 or Oxygène ski school, we recommend you to book an accommodation in the Quartier Lombarde, which will be easier to reach for the ski lesson gatherings.
We are at your disposal to give you more information. If needed don't hesitate to contact us by phone, WhatsApp or e-mail.
Which districts can we find in Val Thorens?
Val Thorens is a nice resort, very accessible by foot. There are also free shuttle busses who connects the different districts of the resort.
The resort is divided into 6 districts:
- Grande Rue
- Soleil
- Slalom
- Les Balcons
- Plein Sud
- Lombarde
The resort is divided into 6 districts:
- Grande Rue
- Soleil
- Slalom
- Les Balcons
- Plein Sud
- Lombarde
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What are the summer activities to do in Val Thorens ?
At an altitude of 2300m, Val Thorens is a lively village offering pure fresh air, symbols of relaxation and getting fit.
Not far from the eternal snow, there are sparkling lakes, ragged crests and flower filled valleys… a unique place to benefit from the well-being of a holiday at altitude with modern sporty structures suitable for everyone.